Greenfield Clock Shop Terms & Policies

• PAYMENTS: All invoices are due upon receipt and must be paid in full before repaired or purchased merchandise will be released or shipped. Payment in US dollars only. Some repair jobs may require 50% to 100% advance payment. I accept exact cash, approved checks, and PayPal. (Credit/debit cards accepted through PayPal only) No BitCoin transactions. I reserve the right to hold items purchased or repaired until non-certified checks "clear the bank".
  
  
• UNCLAIMED MERCHANDISE Repaired items unclaimed after 90 will be sold according to Maryland law. Items left unclaimed for longer than one year with or without a balance due will be considered abandoned property and disposed of at the discretion of Greenfield Clock Shop.
  
  
• WARRANTIES: Greenfield Clock Shop guarantees that the merchandise sold and the services performed will be as described when the item is shipped or the service rendered. The entire liability of Greenfield Clock Shop to you or any third parties under any circumstance is limited to the sale price of the goods sold or the cost of the service rendered.
  Clock repair work is generally covered by a limited 90 day warranty on labor. Parts and materials are covered by the manufacturer's warranty only if one exists. Click on the link below to read warranty details in a printable .pdf document. "GREENFIELD CLOCK SHOP LIMITED CLOCK REPAIR WARRANTY"
  
  
• RETURNS: Sale of clocks and other merchandise is considered final when delivered or picked up. (See individual item description or quotation for items that may be sold with a warranty.) I DO NOT accept returns unless the item delivered is significantly different than described. I DO NOT accept return of any item sold "AS IS". All sales become final 5 days after delivery unless a problem has been reported. Additional conditions may apply to items sold in my eBay auctions, see auction listing for details. Returned items require a return authorization.
  
  
• SALES TAX: 6% Maryland Sales Tax applies to all items picked up at our shop, and all items shipped or delivered to a Maryland address.
  
  
• SHIPPING COST: Buyer pays actual shipping and/or delivery cost, including packing fee where applicable. (there is a $50.00 minimum packing/repacking fee for complete clocks.) Contact me to confirm shipping/delivery cost. A contact phone number will be required for FedEx home delivery. I ship to USA and Canada only.
  
  
• LOCAL PICKUP: Available Monday through Saturday by appointment only. No Sunday pickups. Items picked up locally must be paid for by cash or approved check at time of delivery, or pre-paid with PayPal .
  
  
• BUSINESS HOURS: Shop and office hours by appointment only Monday through Saturday - 12:30 PM to 5:00PM, closed Sunday. Positively NO Sunday sales and NO Sunday pickups. Email received on Sunday will be answered on the next business day.
  
  
• LICENSE: Greenfield Enterprises is a sole proprietorship owned by Robert H. Croswell, t/a Greenfield Clock Shop, and is licensed by the State of Maryland to conduct retail sales and collect Maryland sales tax. Click here to view license in a new window
  
  
• PRIVACY: I respect your privacy and your concerns about how the information you provide might be used. The personal information I receive from my customers is kept private. I do not sell or share this information with anyone. I do keep a record of all sales for tax and accounting purposes. I do not send unsolicited e-mail, except as may be needed to complete a transaction initiated you the customer.
  
  All credit card transactions are processed by PalPal. I never see your credit card number or account information. PayPal notifies me when a payment has been made. They only give me your name & address (required for shipping and accounting purposes) and the amount paid. PayPal's privacy statement can be read at their web site.